tka99 Privacy Policy

What Information We Collect

tka99 collects various types of information to operate its services. This information falls into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you open an account at tka99, make a transaction, or contact us, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address
• Financial information — bKash, Nagad, or Rocket account number (for processing transactions)
• Any communication provided through live chat

1.2 Information Collected Automatically

When you use our website, our systems automatically record the following information:

• IP address and device type
• Browser type and version
• Page visits, session duration, and navigation patterns
• Data obtained from cookies and similar tracking technologies
• Gaming activity — bets, wins, transaction history
• Login times and session information

1.3 Information Received from Third Parties

In some cases we may collect information from trusted third parties for the purpose of verifying your identity or preventing fraud. This information is always collected through lawful and legitimate means.

Information Sharing and Disclosure Policy

tka99 gives the highest importance to the privacy of your personal information. We may share information with third parties only in the following limited circumstances:

3.1 Service Provider Partners

Trusted technology and payment partners involved in operating our platform have limited access to specific information. These partners include:

• Payment processing services — bKash, Nagad, and Rocket
• Identity verification service providers
• Cloud hosting and technology service providers
• Game software providers (Pragmatic Play, Spribe, JILI, etc.)

All these partners operate under strict confidentiality agreements and may use your information only for the defined purpose.

3.2 Legal Requirements

We may be required to disclose information in the following legal circumstances:

• In accordance with a court order or government directive
• To assist in anti-money laundering investigations
• In investigations into fraud or illegal activity
• To protect the rights of tka99 or its users

3.3 International Data Transfers

Our servers and technology infrastructure may be located in various countries. For international data transfers we ensure that the highest security standards are maintained and that the protection of your information is preserved.

Data Security Measures

tka99 applies the highest industry security standards to protect your personal information. Our security measures include:

5.1 Technical Protection

• SSL/TLS encryption — all data transmission is fully encrypted
• Two-Factor Authentication support
• Secure data centers and firewall protection
• Regular security audits and penetration testing
• PCI-DSS compliant arrangements for payment information

5.2 Administrative Protection

• Need-to-know data access policy for staff
• Regular privacy training and awareness programs
• Strict internal data protection procedures
• Effective confidentiality agreements with third parties

5.3 Data Breach Response

If a data breach occurs that may affect your information, we will promptly notify the relevant users and take the necessary steps. Our incident response team is active 24/7.

Data Retention Period

tka99 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Duration of active account: All relevant information will be retained for as long as your account remains active.
• Financial records: Transaction history is retained for a specified period in accordance with legal requirements.
• Identity verification information: May be retained for a longer period for fraud prevention and legal compliance.
• After account closure: Some information may be retained for a further period for legal, regulatory, or dispute resolution reasons.

When information is no longer needed, we delete or anonymize it securely and permanently.

Policy Changes & Updates

tka99 reserves the right to change or update this privacy policy from time to time. Before any changes take effect, we will notify users through a notice published on our platform.

For significant changes, we may send a notice directly to the registered email address. If you continue to use our services after the changes, you will be considered to have accepted the new policy.

We always display the "Last Updated" date at the top of this page, which you can use to easily track changes.